ManagedServices provide flexibility and enable innovation in technology and business service, streamline operational processes, and promote improved customer satisfaction.
Propermanagement of technology resources (technical skill sets and technologies) through managed service provides predictable costs and improved levels of service.
Technologymanagement consumes time and resources, at all levels within an organization that could be better spent on core business initiatives.

Many companies have turned to managed services providers for the delivery of technology services. Managed services allow them to resize and reshape their information technology departments and to employ alternative staffing models . . . on demand.

Managed services include outsourcing of technology services on a retained basis that is priced and based on a contracted service delivery. Many traditional technology services are provided as a utility or commodity-based service including infrastructure management, network and internet management, security services, vendor management and support services.

The managed services model is particularly suited to small / medium businesses (SMB's) who cannot afford to retain the variety of highly skilled resources or cope with the maintenance and upgrade costs of an ever-changing technology infrastructure. In addition, managed services can provide "big company" expertise and process to small / medium businesses.

At the same time, managed services have been embraced by large corporations who believe outsourcing / offshoring is a means to achieve reduced technology costs.

RSA Expertise

At RSA, we have the experience, skills, and resources to provide these commodity services and MORE . . .

While other managed service providers deliver only those services defined in your outsourcing contract, RSA provides the flexibility to deliver services and expertise based on your business demands. RSA understands that your technology needs must match your business's dynamic growth and competitive pressures, RSA's PartnerIT Managed Services deliver just-in-time technology services just-in time to ensure your peace of mind.

RSA goes beyond "IT" . . . broadening the engagement scope to include other types of business & technology consulting, management, and services - whatever your business needs at any time to support your business.

We deliver these extended services under the umbrella of our PartnerIT managed services contract (as time and budget allows); or as discreet projects with defined timelines and deliverables.

We collaborate with your business management team to ensure you achieve the service and support levels required to run your business and your IT operations.

Our experienced IT management and business consultants help you to identify the correct managed service option that deliver the required service levels and expected return on your investment.

RSA not only provides a wide variety of managed service options to our clients, but also assists in planning and managing change both internally and externally.

We are a full-service provider with a menu of managed services that include:

• Outsourcing - managed IT services to ensure predictability of technology costs
• Remote Management - complete infrastructure and application management support services
• Hosting Alternatives - planning, evaluation, and implementation of infrastructure and application hosting and colocation projects an services
• Offshoring Alternatives - securing offshore services from trusted Offshore Service Providers (OSP).

To help your organization select and implement the correct managed service or outsourcing alternative and the right resourcing strategy . . .

. . . rely on RSA.