Doyou have the technology skills on your team to support your server / network environment?
Areyou seeking a more cost-effective way to provide 24x7 support services?

RSA provides a cost effective 24x7 remote management of IT operations and services for Small / Medium Businesses (SMB).

Staffing a 24x7 monitoring and management service can be cost prohibitive for a small / medium business (SMB). An alternative is to outsource the management of your business-computing infrastructure or you entire data center. Your company benefits from improved services levels, reduced down time, improved productivity, customer satisfaction and a reduction in IT staffing.

RSA Expertise

Our experienced staff can proactively manage your networks; provide problem mitigation and ongoing migration and maintenance support. When combined with RSA help desk and desktop support services, we become your dedicated IT service provider. Our service includes preventive maintenance and emergency management. If an event occurs - no matter where - our remote management team will fix the problem from our site.

RSA highly experienced systems consultants have the expertise to help you to manage hardware and software including:

• Servers and operating systems software
• Routers, switches, firewalls, appliances, WANs, LANs
• Storage devices, SANs and data backup and recovery devices
• Internet, email, websites, VOIP
• Database management systems and purchased applications

RSA assessment services help you to identify and define the scope a monitoring plan that is designed to meet your company's specific needs. Working with your business and IT management we set in place a support process that includes:

• Notification mechanisms such as paging, e-mail and phone calls
• Escalation procedures based on the rules you establish during assessment
• Resolution, reporting and logging of events

Remote Management Services is a combination of hardware, software, methodology and technical services that allows RSA to manage a single device or an entire enterprise infrastructure from our location.

To keep network available to your employees and your customers at a cost your business can afford . . .

. . . rely on RSA.