 Were you sold too much, not enough or the wrong thing, the last time you purchase a software application?
Has yet another technology product been acquired by a new provider, leaving you with support concerns? An important component of any technology evaluation or selection process is the review of the technology vendor.
When you purchase technology, in addition to its features and functions of the product or service, you are also buying the vendor's business process, their development and support methods and capabilities. It is an investment in a long-term relationship to ensure that you receive the necessary support, enhancements and new features required to support your business.
A vendor review is an in-depth look at a potential vendor, their business, their software functionality and design and their capability to implement and support their product.
The best time to conduct a vendor review is during the evaluation process, before a final vendor, selection has been made and negotiations are complete.
RSA Expertise
RSA provides vendor reviews / assessments as part of a complete escalation and selection service or at any time, you would like to measure a vendor's ability to scale and service your business.
Vendor reviews are conducted by RSA IT business consultants who are experienced in assessing vendor:
- Business Practices
- Technology Delivery Capabilities
- Customer Service and Product Service
- Competitive landscape
RSA's vendor assessment review provides executives with key information needed to select a vendor who can meet their needs. It highlights vendor strengths as well as risks to be managed during the implementation of the software. The information compiled can be used to strengthen term and conditions in purchase, lease or maintenance contracts. If requested RSA's business experts participate in your negotiations to ensure the "best price" gives you the TCO/ROI satisfaction.
To choose a technology vendor based on knowledge not hype, and to manage contract negotiations, RSA Vendor Assessment could be your solution . . .
. . . rely on RSA.
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