We go beyond "IT" . . . broadening the engagement scope to include other types of business-technology services and management . . . whatever the client needs at that time to support the business.
Wecall it extended services; we call it PartnerIT.

Traditional managed services are often restrictive in their service contract, limited in their capabilities, and prohibitive in price. Like other Managed Service Providers, RSA provides a high level of IT availability, performance, usability, management, and support on a retained service basis. Why? Because RSA has the People, Business Focus, and Staffing Engine to provide extended services and flexible terms.

Our Approach

We deliver our extended services either under the umbrella of our PartnerIT contract for managed services (as the time budget allows), or as discrete projects with defined timelines and deliverables.

• We understand technology's purpose
• We advise / counsel as a part of our process
• We keep business objectives in mind
• We offer "Zero-Term" contracts

You also need to be able to manage your service levels while at the same time maintaining a predictable cost for IT operations and services, without financial surprises or shortfalls.

Our Accountability

We are your reliable partner, helping you achieve your business objectives through cost-efficient technology services and resources.

Once "problems" are resolved and stability prevails, we look for opportunities to improve and innovate.

• We get the job done
• We take ownership and provide accountability
• We don't make excuses
• We're building a relationship based on trust
• Once "problems" are resolved and stability prevails, we look for opportunities to improve and innovate

Our Focus

We strive to bring value through our delivery - improving your service to your customers and a solid return on your investment.

• We find efficient ways to achieve your goals
• We present cost-appropriate alternatives
• We understand that cost is always a factor

Our Differentiation

Like other Managed Service Providers, RSA provides a high level of IT availability, performance, usability, management and support on a retained service basis

Unlike most managed service providers:

• RSA provides additional skills / experience in a broad range of business-technology areas, under the same service delivery model.
• RSA understands our client’s business and how to integrate technology helping them achieve their business objectives.
• RSA services can be tailored as your business requirements and technology needs change.

RSA has the People, Business Focus, and Staffing Engine to provide these extended services and flexible terms.

Our Goals . . .

• To deliver more value to our customers; going beyond traditional managed services
• To bring creativity and innovative business & technology solutions to our customers
• To see that the job is done right – no matter what
• To exceed your expectations

PartnerIT Manage Services